[Resolved] Naaptol Online Shopping — not refunding amount worth rs. 6000 even after returning the product and raising complaint

[email protected]

from Mumbai, Maharashtra

Address:

Vijay Patil, Patil Galli, Post-Nalegaon,Tq-Chakur,Dist-Latur, Latur, Maharashtra, 413524

We bought mist fan of rs. 6000 which is useless. We raised complaint and returned the product within 48hrs. Even asking for refund of amount they are taking too much time and asking to take voucher to buy their worthless and useless products. We want refund of rs.6000. If you can not do this then we want this statement from your side in written. Further we will contact to consumer forum and do the process accordingly.

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May 7, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to you complaint for order no. 56883118 and as per conversation had today, we would like to inform you that REFUND through CHEQUE has already been done on 29-March-2019 and the same will be delivered within 10-15 business days.

Request your patience in the interim.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol