Naaptol Online Shopping — Order number 36282190 chapati maker received in bad condition regarding

Address:

Ernakulam, Kerala, 682021

I have received the above order in bad /dilapidated condition. I want to return the product. Also please examine how the above product happened to be despatched to me without checking. I would like to send a complaint to the concerned authority for sending me a defective product. I was also charged with a delivery charge inspite of being a diamond member. That may also be examined and the amounted refunded tome