[Resolved]  Naaptol Online Shopping — product is not good and not getting refund from naaptol

I was ordered silai machine. Bt the product is not good. And it is not working properly thats why i have raised the complaint to returned it before 3 days. But still no one has come to collect the product. Icontacted to naaptol customer care for many times regarding to my return and refund bt every time they r saying that we can not return your money directly into ur account, one says, we will creat oxygen wallet or voucher. One says, we can not refund your money and you will not get any voucher also. One says, we will send you the same product in other piece. Bt i didnt like any other product from naaptol so what will i do of that wallet. Every time customer care saying different things from different peoples. That we r putting ur complaints nd our execurive will talk to u.. But from last 7 days i have not received any call also not any refund... Plzz refund my money... Dont let it be d worst shopping experience with naaptol... Many people having complaints about ur refund policy... Just bcoz of it u r lossing so many customers plzz dont make d people full... Value d customers money... Nd refund my money.