[Resolved]  Naaptol Online Shopping — product not delivered

Address:

PASHMINA SERENE, 14TH FLOOR, 502, 165 d KHAREGHAT rOAD, HINDU COLONY, DADAR E),, Mumbai City, Maharashtra, 400014

Called on +91-[protected] (Call centre) at 7.27pm today 9th october 2019.

An associate named "sanjay" was very rude and uncouth & refused to help or transfer call to another associate or supervisor or manager to get my old issue of order placed on 29th sept and not yet delivered.

Even today the associate verified the system has old address.

The address since 29th october has been updated by them but my parcel is delivered to an old address.

I have an sms confirmation on 30th september 2019 at 11.36 am that delivery address has been validated and order dispatched.

Till date i dont have my order #61844917 has not been delivered to me & they are very abusive & non co-operative...

The associates on the call are very rude and uncultured all the time.

They refuse to transfer the call to a senior and are sitting only to trouble humble customers like me who are so very educated and cultured senior citizens

Naaptol must be shut and sorry for their behaviour

Dr dara e rupa
Chairman & md
Industrial marine & oilfield services (Imos)
Cell: +91-[protected]
Email: [protected]@hotmail.com