[Resolved] Naaptol Online Shopping — product not getting returned

Avinashjha09

from Bhubaneshwar, Odisha

Address:

Ghaziabad, Uttar Pradesh, 201014

Team, i ordered 3 saree peices valuing rs 1000 on 28th may. However, the material is not as per my expectations and thus have called your executive for the same to be returned. However, one of your executive "pinky" talked so rudely and directly said that the product can't be returned as if she herself stipulates the company's policy. As per your policy, i understand that same can be returned if customer is not satisfied with the garment quality. Thus, please return the same on priority and please intiate necessarily action against pinky your executive and teach her proper demeanor and save your reputation from nipping in the bud. Product ordering number-[protected]

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Jul 2, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

May 29, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 58634530 and as per conversation had today, as you do not want to return the product so we are closing the complaint.

if you have any other query please write us at [protected]@naaptol.com.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol