[Resolved] Naaptol Online Shopping — received wrong product | |||
I had ordered 15 pcs copper base cook & serving set + free 5 pcs kitchen tool by order no.49048050 and invoice no. 840l[protected] dated 30.06.2018. I received wrong product on 01.07.2018 and after opening parcel i was shocked that the product totally different than the exact order placed. I have received wrong product i. E. 7 pcs induction friendly cookware set + free knife set + chopping board. Please consider complaint and replace it as soon as possible. its very worst for us Was this information helpful? | |||
Aug 16, 2018 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Jul 04, 2018 Naaptol Online Shopping Customer Care's response Dear Customer, We regret for the inconvenience caused to you. With reference to your complaint, please be informed that urgent pick up request is already forwarded to the courier team and they are working upon the same. Once pickup will be done and the product reaches to us we shall process for replacement. Request your patience in the interim. Be assured of complete & satisfactory resolution. [protected]@Team Naaptol Verified Support Jul 07, 2018 Naaptol Online Shopping Customer Care's response Dear Customer, We have already instructed to our logistic team for arranging pick-up. Same shall be done soon, please allow 24-48 hours. Request your patience in the interim. | |||
 1 Comment | |||
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Someone called saying he is representative of naaptol mobile no [protected] and he is asking for bank details. I don't want refund and don't want to give bank details because there my some fraud. I want only product exchanged. Please collect wrong product and send right product.
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