[Resolved]  Naaptol Online Shopping — refund against manual juicer/order no. 48186928

Address:Jaipur, Rajasthan, 302017
Website:www.naaptol.com

I have ordered one juicer from naaptol on 1 june 2018, and received the same on 2 june, but product i received, that is damaged, so i called to the customer care on 2 june 2018 but they did not take my complaint seriously and did not share sr number with me and said you will receive the sms, but i not yet received any sms, i tried to call them again but they are not sharing sr no. Against my complaint, customer care team is very rude not behaving well. Not providing proper info. Not sharing anything, i am unable to open naaptol website, i can't even read their policy.

I want my money back!!
Please help..

Order no.48186928
Was this information helpful?
No (0)
Yes (0)
Jul 8, 2018
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
Naaptol Online Shopping Customer Care's response
Dear Customer,

As per conversation had on[protected], we are already arranged urgent pick up, we request you to wait for pick up.
-Team naaptol
Complaint comments 

Comments

Thanks for arranging the pickup, you might have received the product, please also initiate the refund process.

Thanks.
At the time of delivery I paid Rs. 1398/- to courier boy. But you refunded me Rs. 999/- only. I want full refund of Rs. 1398/-.

Refer attached bill.

Since no update, not yet get refund of remaining amount Rs. 399/-.

Please revert.

Otherwise I have to escalate this case.

Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naaptol Online Shopping
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    2335
    Pending
    0
    Resolved
    1285
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
    View all Naaptol Online Shopping contact information