[Resolved] Naaptol Online Shopping — refund required which didn't receive by naaptol against my returned item, instead of replacement of order which was ordered by number [protected]

pan77

from Mumbai, Maharashtra

Address:

802 B2 block unitech Unihome Sector-117 Noida

Dear sir,

My order mobile no. Is [protected],
But i got defected piece, i wrote a complaint in naaptol to return my product and the product was returned back but i didin't receive my refund till date, as i requested several times to refund my deposited money rs. 1398/-. I have given my bank details also to refund my amount against the return of the item. The naaptol chat details are enclosed herewith for your reference.
I want my refund only, as enclosed bank details and order details.

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Aug 12, 2021

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2020

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
[protected]@Naaptol