[Resolved] Naaptol Online Shopping — refund voucher and repurchase | |||
This is to inform you that i had booked for a portable sewing machine in jan 19 and received a defective machine which i duly returned to u on 25 jan 2019. A refund voucher ntcvt6xscj was messaged to me. Immediately i preferred to buy serve and store (12 pcs) set of two in no. Costing rs. 999/ each on 29 jan 19. I have rs. 1999/- at my credit on returning the portable sewing machine earlier. However, ur booking staff, did not respond to me saying that my refund voucher is showing invalid and two set of serve and store will be of only single color and i cannot opt for different color. This is very painful for a customer to not choose a color of his choice. Why i should take same color of two sets while i am ordering for two sets. Also, they say that my refund voucher is invalid. This spoils the reputation of naaptol if the staff responds to the customer likewise. Please clarify me and send me two sets of serve and store sets (Code no. 6131) (Order to be booked on [protected]). Would be grateful if an early reply /action is taken in this regard. Mr prasada rao, mobile no. [protected] (Diamond customer) Was this information helpful? | |||
Mar 4, 2019 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Jan 31, 2019 Naaptol Online Shopping Customer Care's response Dear customer, We regret for the inconvenience caused to you. With reference to your complaint, we would like to inform you that the refund voucher has already been redeemed against order no[protected]Kitchen Queen 43 Pcs Coloured Stainless Steel Storage Set). We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services. @Team Naaptol | |||
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I have no money for that printer. that printer has no facility .so that i want to return my product during journey to deliver.
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