| Address: | Mumbai City, Maharashtra, 400022 | | Website: | Naaptol online shopping - viewed on Videcon D2h |
Myself Anita chugh, Mobile No. [protected]
1) I placed an order for 05 Nos 3D Bedsheets on 5th March 2017 for Rs. 1999/- & Courier Charges 399/-
2) Later after one hour I placed an order for 02 nos. Rotimaker & was informed about diamond menbership. Hence my above order was cancelled & placed a new one worth Rs. 599/- for courier charges for yearly courier
3) But the old order was still delivered to the courier company though cancelled & received a call from courier man hence I cancelled it verbally bcoz the amount was Rs. 2398/- instead of Rs.2598/-
While placing the above orders I clearly mentioned that I am a government employee with full time job in media and hence provided alternate address in case I am not at home. But the alternate address is not provided to the courier company at your end as informed to me on tel no. 33003300. Also my request for delivery on Saturdays only was not entertained at all.
I am wasting many hours practically daily tracking my order to inform about the alternate address. I am really repenting for placing these orders. I also called on your customer care no. [protected] but they said they cannot help me out. Was this information helpful? | 
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