[Resolved]  Naaptol Online Shopping — round watch phone, code 6309

Sent email tomorrow to respected, vani ahuja ji. Email id vani. [protected]@naaptol.com
In reference to your kind today, email (On 19/12/2018 at 10.25 a. M.
I have to inform you that today your courier boy had come at my residence for picking the defected watch - code 6309, he told me to handover the said watch and he was giving to me a receipt of order number[protected]Scanned copy of the receipt enclosed) but my actual order no. Was 54226814 as it is missmached.
On this region, the courier boy has not taken/picked the said watch.
Please look into this matter on priority basis and resend the courier boy again after correction my order number.
Regards,
Sushil kumar kapoor,
Retd. Officer - (Government of india,)
Address - e-641, gaur global village,
Crossing republik, near nh - 24,
Distt. Ghaziabad - 201016.
My mobile numbers,
[protected]
[protected]
[protected]
Kindly reply me as urgently.
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Jan 22, 2019
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Dec 20, 2018
Updated by Sushil Kumar Kapoor
Complaint lodge yesterday
Not resolved as on date.
Verified Support
Dec 20, 2018
Naaptol Online Shopping Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order 54226814 and as per conversation had today, we have forwarded the same to our concerned department for pick up on priority.

We do understand the disappointment caused to you due to the delay in resolving the issue.

Request your patience in the interim.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol
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