[Resolved]  Naaptol Online Shopping — scam call from naaptol

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Naaptol Scam call

Hello,

My father placed a mobile phone order in the month of august 2017 from naaptol and later cancelled it.

On 7th september 2017, he got call/sms saying that he has won tata car as first prize in lucky draw. My father did argument on such scam call with the other person but after continuous all day discussion the caller convinced that he is from naaptol and this is not fake call. Moreover, he told that instead of car, he can deposit rs. 12 lakhs in my father's account for which he has to pay rs. 6500 into a sbi account.

Unfortunately, my father trusted and deposited the amount to caller's account. After few minutes of caller's confirmation, he again asked for rs. 18000 stating some policy. Here then we called to naaptol customer care and asked for details but they refused saying that there is no such call made from naaptol.

We called to the other person and mention that please return our amount we do not want any prize. He mentioned that by friday or latest by monday 11th september 2017 money will be credited into my father's account. But, this was not the case, we tried reaching out the person but he did not receive the call.
Hence, i raised complaint in naaptol customer care but one of the executive was very rude, was not cooperating with me and dropped the call stating that register fir. I made second call to customer care and that person suggested to write mail to back office team of naaptol. I dropped mail to them on saturday (23/09/2017) and did not receive any mail till now and today (27/09/2017), i was asked to wait for the response by another executive since the inquiry is going on.

Please, take this request ahead and catch hold of the team who is making such scam call.

Thank you