[Resolved]  Naaptol Online Shopping — silai machine not working

Address:Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607, Hyderabad, Telangana

We brought kuttu/silai machine by calling naaptol number, but the machine is of very poor quality and started giving problems from day one. Main issue is needle is not picking up bobbin thread properly and this happens intermittently, even though after calling customer care and raising complaint didn't get much help. Please find the details below -

Order no. 55370727

Complaint# 38277262
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May 18, 2019
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
Naaptol Online Shopping Customer Care's response
Dear Customer,

We would like to sincerely apologize for your negative experience had with us.

Our customer service executive will get in touch with you shortly

if you have any further query, please write us at [protected]@naaptol.com
Complaint comments 

Comments

Hello i am naptol se bota he apka prize mr apko tata safari mila he uska rs 120000 your pay rs 6500.

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    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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