[Resolved]  Naaptol Online Shopping — the roti maker I purchased through naaptol

Address:South Delhi, Delhi, 688 562

I purchased from Naptol a Roti maker. I took delivery of the product from the nearby post office on 25th September2017. When I found fault with the product within a few days I complained and the product was replaced with a even worse dented, scratched (paint lost) and rusty product on 24 October 2017. Though I lodged a complaint with Naptol via phone for refund of money no action has yet been taken. At this rate I will be prompted to approach consumer protection forum.
Advocate Venkatesh.R
K/576/09
District Court Alappuzha ( Residing at Thakazhy near Post office - 688 562)
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Dec 24, 2017
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Nov 13, 2017
Updated by venkatesh alappuzha
No updates as of now.
Verified Support
Nov 16, 2017
Naaptol Online Shopping Customer Care's response
Inconvenience so caused due to this is very much regretted. I definitely will make sure that it gets sorted at the earliest. We have arrange callback for you. request your patience in the interim.- Team Naaptol
Complaint comments 

Comments

I have submitted my SB A/c details in the email that I received.
Hope I will get refund soon.

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