[Resolved] Naaptol Online Shopping — voucher expired

Rajgce

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

Customer support executive not informed about expiry but found it got expired when tried placing order from the issue date of voucher.
Please either reactivate the voucher or issue new voucher.

For your reference, cancelled order no.34711369 trried to place the order with voucher.

Msg also not shows the voucher expiry date.

Thanks
Rajkumar
[protected]

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Dec 10, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 34711369, we would like to inform you that validity of voucher has been extended for next 10 days.

Please feel free to get in touch with our Customer care at[protected] /[protected] or visit www.naaptol.com to redeem the same.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol