[Resolved] Naaptol Online Shopping — wrong product received

missmamta

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered pack of 7 naina kota doria saari pack, but when i opened it, these are not kota doria saari, cheap material with different design and pattern i get. Either replace it with correct order or refund the money. This product is different from the description and not worth for the money.
Sorry to say but if this issue will not resolved i have to reach out to escaltion matrix.

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Dec 24, 2018

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2018

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no[protected] and as per conversation had today, we would request you to share product images at [protected]@naaptol.com so that we can action further.

Awaiting your earliest revert and be rest assured of a complete resolution from our end.

We deeply value your relationship with Naaptol and are committed to providing you with the highest level of service simply because our customers

@Team Naaptol