[Resolved]  Naaptol — unjust trade practices by naaptol

Website:

www.naaptol.com

I have ordered 41 pcs multipurpose tool set from naaptol.

The products they show on t. V. & what they actually deliver are totally different. The product quality is not up to mark and not in usable condition. Because of poor quality, it is unable to perform the task which it is intended to. Then, i called customer care for a refund & they refused by saying refund is not possible & asked me to purchase another item by issuing a 6 months validity voucher.

In this way, they grab the hard-earned money of their customers, by selling low-quality items mostly. Either the customers are bound to purchase against their will to take out their seized money or else naaptol will consume this amount.

Business wise unethical & misleading company. Kindly address to my issue and take strict action against naaptol on this unethical practice towards the consumers.

I need cash back as a resolution to this issue.