[Resolved] Naaptol — Wrong size jacket delivered | |||
I have also ordered the New Jersey Polo Club All Season Double Sided Jacket + Tracksuit + Free Duffle Bag + Watch, from naaptol.com my order no is 8333356. I had placed my order on 13th Feb 2014 via COD.I received my product on dated 24 Feb 2014 via post office parcel. I also ordered by seeing the online chart from naaptol which shows that Size L(42), XL(44), XXL(46) so i have placed my order for Size L(38-42) according to chart but when i received my jacket it has 53 inch in size which is no where mentioned in the chart, that too I didn't order. It seems that they have only stock of 53 inch size jacket and no other size, they are selling only this size jacket by false advertisement of availability of different sizes of jackets and making people fool and cheating them. There is no terms and condition on their product while purchasing. Now, When I had called the customer care on 25 Feb 2014, after receiving product and told them about my problem that size is not right and ask them what They can do for it, they told that they have forwarded the problem and will be sorted out in 48 hours.Lets see... I also want that my jacket size should be changed if they cannot exchange them refund my money. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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