Nadakacheri — amount deduction

Hi,
I applied for income caste certificate in naadakacheri website. To reprint income caste certificate service fee 28. 5/- deducted from my account, i received message also, but i couldn't able to complete transaction page, i didn't receive any certificate due to some error in screen. I tried to contact helpline of naadakacheri, so use.
So please help me to solve this issue...
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I had applied & pay amount twice 25 rupees but print error.

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