[Resolved]  Naptol — Regarding legal action against Frauds are using Naptol logo with letter head

Hi,
happen to receive a scratch and win coupon of Rs. 10, 40, 000/- in the name of naaptol online shopping pvt.ltd. along with a letter printed over naaptol's letter head. It states, on the occasion of their birthday celebration the company has selected few customers randomly for the lucky draw contest.
+91 [protected]] has been given as their helpline and [protected] whatsapp number to redeem the coupon and to share further details such as our bank account no, ifsc code, branch name, bank name, mobile no, email Id etc.

they are stating this as an internal initiative of the company for promotional purpose and all the prize related information will only be available on the mobile number mentioned above.

these are redemption rules they have mentioned in the letter :
1. the coupon prize will be credited directly to our bank account.
2. all Gov.(central & state) taxes + processing fees be paid by winner
3. the charge levied will be collected in advance & will not be adjusted against the price money under any circumstances.
4. all payment will be made on term of state and central gov. rule.
5. bank account no must be linked with aadhar card and pan card

we are requesting you Please take legal action against this frauds who are using this this fraud frequenly. due to this Naptol company online shopping reputation is affecting badly.

I am requesting you please refund my amount Rs 2, 10, 0000/- we had tried to contact your customer care but no response from your end. No complaint has been raised from your side.no action has been taken from your customer service representative.

regards,
rajkumar
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Sep 8, 2023
Complaint marked as Resolved 
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