[Resolved]  National Board Of Examination — deduction of application fee without successful transaction

I am srinivasa rajasekhar kata with user id: pg077358 had applied for neet pg 2020. While i was doing payment for the application fee first time, money got deducted from my debit card but, payment showed pending without successful transaction. I waited for more than 24 hours and finally proceeded with second time payment due to fear o[censored]navailability of test centers. Second time payment is successful.
But, i didn't get any refund for my first payment. Kindly look into the issue and help me with the refund of my money. I am attaching the two transaction details images below.
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Nov 19, 2019
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I'm HAFEES MUHAMMED, WITH USER ID PG088394 applied for neet pg 2020, while paying the examination fee, the amount had deducted from my account but, transaction didn't take place successfully, it seems. And it still saying payment is pending.( I haven't got the money back to my account)

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