National Board Of Examination — issue of payment status

I've applied for dnb 2019 june session i've paid 5, 500 as fee for same yet when i login it doesn't show my payment status whenever i go to fill form or upload documents it shows up payment page and also fee date[protected] something... Please help as i've to fill form and submit as soon as possible and also it hinder my studies... Hope you do need fully.. Below are images attached
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Neet pg roll no.[protected] ..Applied for online dnb pg counseling on 2 april 2019...payment done through debit card ...yet the payment status showed no payment made...had to do payment once again ...paid 5000 instead of 2500 ...2500 to be refunded ...kindly consider this

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