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National Board Of Examination — money got deducted but online application is not submitted

Dear Sir/Madam
My application form id is [protected] i have made online payment for dnb radiodiagnosis only practical on 07/01/2020.INR 5523 deducted from my account but my application form didn't get submitted.still it's showing pending application for submission.but money got deducted.kindly look in to it and please refund the amount as soon as possible.thank you.my transaction details
07/01/2020 BIL/ONL/[protected]/National B/10974195
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Jan 29, 2020
Updated by jp-jp DEAR SIR/MADAM
MY APPLICATION FORM ID IS [protected] I HAVE MADE ONLINE PAYMENT FOR DNB RADIODIAGNOSIS ONLY PRACTICAL ON 07/01/2020.RUPEES 5523 DEDUCTED FROM MY ACCOUNT BUT APPLICATION FORM DIDN'T GET SUBMITTED FOR THE FIRST TIME.SECOND TIME PAID AGAIN THE APPLICATION GOT SUBMITTED.BUT FIRST TIME MONEY GOT DEDUCTED ITS NOT REFUNDED TILL THE DATE.ITS ALMOST MORE THAN 20 DAYS, NO RESPONSE.KINDLY LOOK IN TO IT AND PLEASE REFUND THE AMOUNT AS SOON AS POSSIBLE.THANK YOU

MY TRANSACTION DETAIL IS: BIL/ONL/[protected]/NATIONAL B/[protected]
Jan 29, 2020
Updated by jp-jp MANY TIMES CALLED TO CUSTOMER CARE SERVICE NUMBER NO RESPONSE.PLEASE LOOK IN TO THE BANK TRANSACTION AND REFUND THE AMOUNT AS SOON AS POSSIBLE.THANK YOU.
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