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I'm facing the same issue. I'm application form has not submitted yet, nbe helpdesk asking me to check with the bank. Bank of India replied transaction was successful purchased by nbe. But the payment is not reflecting in application form. After multiple calls multiple queries helpdesk asking me to wait for an update. It's been 7 days.
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Is your amount re-funded now?
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Nodal Office, National Board of Examinations, St. John's Medical College, Bangalore, Karnataka, India - 560078