[Resolved] National Board Of Examination — online transaction done three times for single student through citrus payment gateway
D
deepikach
from Basi, Punjab
Address:
140507
Website:
www.nios.ac.in
Sir
It is to bring to your notice that on 14th august 2017, we made payment towards the fee for on demand examination for my ward karan chaudhary using sbi credit card from email account [protected]@gmail.com. The payment was debited twice from the card but at that time was not credited to your system. When i put forward this case to citrus payment gateway they confirmed that the payment was credited to your system and the transaction id's were ctx[protected] and ctx[protected]. I request you to please refund the payment. Pfa the message i received from citrus. Kindly look into the matter and refund the payment in favour of deepika chaudhary.
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Aug 8, 2021
Complaint marked as Resolved
National Board Of Examination customer support has been notified about the posted complaint.
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Your concern has already been addressed over the email sent by you under the case number 01238776. Revert to the same for any more help or support.
Regards,
Citrus Support Team