I made a payment of 4250 through Paytm on 16/01/23 for the NEET MDS exam and my amount got deducted but payment stayed pending. When i contacted NBEMS, they told me to contact my bank and i was informed by my bank that the payment had cleared from their account and was confirmed by the merchant's bank.
On 19/01/23, i made another payment through my friend's Gpay account and this time my form was paid for successfully. Now it's been 5 days since my orginal payment was stuck and everytime i contact my bank, I'm told that NBEMS need to refund me my money but they don't respond to any complaints.
My ticket number is 854
My transaction ID for the failed payment was[protected]
My transaction ID for the successful payment is[protected]
I have attached screenshots of my chat with the Paytm customer care and my registered complaint on NBEMS site
Kindly help me please. I had to borrow money from my friend to pay the second time and currently as my money is stuck, i don't even have enough money to buy food for myself.
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