National Board Of Examination — payment done but form didn't receive

Website:

www.neetmds.nbe.edu.in

I made payment for the application form for mds pg neet 2018.
My payment was accepted by the bank for rs 3750.
Even after that the form wasn't accepted and it showed me in the form procedure that the payment couldn't be completed even though i made the payment.
I repeated this process one more time and same thing happened to me this time also.
Therefore i lost my 7500rs from my bank account but my payment was not accepted by the nbe
I have also tried to call on the helpline number and even sent email but nobody responds on either of it.
I am attacging my transaction proof.
Please help
Candidate id [protected]
Candidate name - harshita gupta