Neet pg 2022
User id: PG032882
Name Aathithya A S
Mail id: [protected]@gmail.com
On Jan 15 2022 I made payment of Rs. 4250 via google pay phone no : [protected]. Transaction id:[protected] to National board of examinations.Amount was debited from my account still application showed payment pending and we were not able to chose examination center. So on Jan 16 2022 we made repayment via debit card and that payment was also successful and then it was reflected in application form as payment successful. Still the first payment amount was not refunded back to our account. We cross checked with both g pay and state bank of India service provider that the amount was transferred to national board of examinations. So 2 payment was done for the same exam for the same application no. I sent multiple mail and called multiple times to your customer care.
Reply was the same….send mail again or wait for 48 hours or we will forward the issue to our higher authorities we have no authority to look after this issue. Actually we waited for 9 days since the payment still it is not refunded for single application we paid 8500. How is this fair service. It’s very traumatic. Kindly do the needful and refund the first paid amount. Thank you.
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