[Resolved]  National Board Of Examination — PG006722: Refund of first payment (Transaction number:[protected])

Applicant User ID: PG006722
Applicant Name: ORIYA CHIRAGBHAI PUNITBHAI
Payment mode: ICICI Net Banking

I made a payment on 15th Jan 2022(Saturday) after filling up the form
and payment was successful with a transaction reference number
[protected]. But, the same was not reflected on nbe.edu site even after
more than 48 hrs. and it was still showing as payment was pending. I
reached out to Avinash(via helpdesk) and as per his suggestion I made
a second payment and a form was submitted with successful payment.

Having said that, I requested to initiate a refund on my first payment and reply was to reach out to respective bank.

I had reached out to the bank and they asked me to get a confirmation
email from NBE stating that NO payment was received with payment ID[protected] dated on 15th Jan 2022 from NBE.

I requested NBE to give me confirmation so that I can forward
that email to the respective bank and they can initiate a refund. But, No reply after multiple reminders from them since 11 days.
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Feb 26, 2022
Complaint marked as Resolved 
NBE refunded amount.
Feb 09, 2022
Updated by Chirag Oriya
Can I have this resolved please?
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