[Resolved]  National Board Of Examination — Refund of 2 deducted failed Transactions

Address:National Board of Examinations in Medical Sciences, Medical Enclave, Ansari Nagar, Ring Road, New Delhi -110029

On 15/01/22 I applied for NEET PG 2022. First payment I did for the application was ₹3255.90 via my sister's SBI Net banking for which money was deducted but application page was still showing payment pending. Then I did a second payment using my HDFC Netbanking for ₹3261.80 and again payment was deducted but payment was still showing payment pending. The for the 3rd payment I used UPI for ₹3250 and it was successful. But the first 2 payments has still not been refunded. I have contacted NBE contact helpline[protected] and they asked me to email [protected]@natboard.edu.in with the details. I emailed them numerous times but all I get is a standard reply saying for refund to kindly contact respective banks. The respective banks have been contacted and the banks have said that the money was successfully at the billers end (NBE) and that NBE has to contact their respective bank for the refund. The same was informed to NBE but till now 14/02/22 they have not refunded the money.
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Feb 22, 2022
Complaint marked as Resolved 
NBE refunded the money. Thank you so much consumercomplaints.in team.
Feb 14, 2022
Updated by SSiangshai
User ID: PG0186881St Failed Transaction - SBI Net banking Details:
Date of Transaction:[protected]
Time of Transaction: 9:44 pm
Ref: IGAMVDCYW8
Amount: ₹3255.9
Bank Ref No:[protected]IGAMVDCYW8

2nd Failed Transaction – HDFC Net banking Details:
Date of Transaction:[protected]
Time of Transaction: 10:03 pm
Ref Num:[protected]
Amount: ₹3261.80
Bank Ref No: 55146003620220115000305320540
Merchant Ref No:[protected]/SBIEPYNATIONALBOARDE

3rd SUCCESSFUL Transaction – UPI
Date of Transaction:[protected]
Time of Transaction: 10:19 pm
UPI Transaction ID:[protected]
Amount: ₹3250
Bank Ref No: SBID80995A059B54897949A0970F980C739
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