National Board Of Examination — refund of failed or un updated transaction in nta neet form

Nta neet-2020 reg. No:[protected]
Transaction details: medr/ntaneetothdr/921695/
Date 25 dec 2019
Amount rs.1500
A/c no. [protected]

I was made to pay nta neet-2020 application fee for two times.
As money was debited/deducted for the first time but there was no reflection of payment completed on nta neet-2020 website thereby confirmation page downloading was not available.
This made me to repeat the payment process once again and at second time it was successful and confirmation page was downloaded.
Please take respective measures in proceeding the refund process as soon as possible by whatever mode u take for it.