National Board Of Examination — regarding payment transaction failure on neet mds-2018

Address:	Coimbatore, Tamil Nadu, 623521
Website:	neetmds.nbe.edu.in

My candidate id is [protected]
On 26th november 2017, i tried to pay the neet mds -2018 fees amounting to rs. 3750 two times using my sbi debit card. But unfortunately both the times the transaction failed with a return message "the website shows your action could not be completed due to an exception. Please try again later". The transaction id for the failed transaction are nbe txn# jt[protected] and nbe txn# jt[protected].
Kindly clarify whether the amounts were actually transferred to your side and if yes when can i expect the refund. If not then kindly give a message that you have not received the amount and inform me whom should i contact for resolving the issue.
Hoping your quick re-addressal of the issue.

Thanks and regards,

Dr. Zuubaitha nihara