National Board Of Examination — Unsuccessful refund

A payment of Rs. 3255.90 was done on 15th January, 2022 for NEET PG 2022 registration. Money was deducted from my bank account but fails to reflect on the registration website. A complaint was lodged on the bank customer care on 16th January, 2022 for the same, but even after 10 days, the money was not refunded. The bank claimed the issue has been resolved from their side and told to contact the merchandise. Kindly do the needful.