National Institute Of Open Schooling — payment deducted from bank account but in nios server shows that "payment not made"

Address:

Rewa, Madhya Pradesh, 486331

I have submitted del. Ed. 2nd year admission fee sum of 6010 online but amount is deducted from bank account and yet shows after entering enrollment no. That "payment not made".

What is this
If nios's paymeny gateway is not fully prepared to accept payment and changing status instantly then, refund the amount is respective bank account within 1 hour as site shows disclaimer.

Please take neccesary action regarding my complaints.

D. El. Ed. Enrollment no. [protected]
Name : shalu pandey

Amount deducted dated : 04/07/2018 time 04:55 pm