National Institute Of Securities Markets [Nism] — Amount deducted from my account but not credited to recipient

I made a payment of rs.1776.27 for a certification course from NISM with the help of gpay upi through tpsl payments, the amount has been debited from my account but not received by the exam portal. It shows 'payment unsuccessful' in the description of transportation in portal. I even contacted my bank and gpay for the same issue, they informed me to contact TPSL payments for refund of amount. Kindly help me with this.
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National Institute of Securities Markets [NISM] customer support has been notified about the posted complaint.
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Im also suffering same problem.pls help i[censored] can . My payment was successful but not any response in nism and i also paid thru gpay upi .

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    National Institute of Securities Markets [NISM] Phone
    +91 22 6673 5100
    +91 22 6673 5105
    National Institute of Securities Markets [NISM] Address
    NISM Bhavan, Plot No. 82, Sector - 17, Vashi, Navi Mumbai, Maharashtra, India - 400703
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