Nattashi.in — dress

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I actually was going through dresses but when i tried to put dress in cart it automatically shown that they received the order and it will be delivered soon.
I mailed them to cancel my order but they did not do that. When my order came i did not get the dress which was ordered but i got a cheap material saree.
I mailed them about return and refund but did not get any response.
It's really pathetic.
I want my money back.