[Resolved]  Nayakapada — Online Purchase of Saree on 3rd Feb21

Address: Thirumalpuram Thiruppalai, MDU, MADURAI -625014

Nayakapada is an online sales store for women's apparel n sarees. It's promoting on Instagram and Facebook as well. My wife, Sunita Dev was following this account from last 1 year and then decided to purchase a saree of 1680/- which we made a payment through Paytm on 3rd Feb. They said you'll receive goods in 25 days time and if don't receive, then message us. When asked to share despatch details, they denied saying its not possible due to heavy customer fall and that you will receive it. Now, its more than 50 days, they've stopped receiving calls and even not replying to our messages. Forced, we've no option to report this as fraud so that we get our refund at the earliest. Following message was received from them before making payments and giving order.
Hello welcome to Nayakapada !

Most of the recently posted sarees within a month will be available

Rest assured that your product will be delivered within 20-25 days

Due to heavy footfall and high volumes we have set everything automated

Please follow the link to place orders
fill in the form and your order will be booked we will send confirmation via WhatsApp within 24-48 hours

Regarding trust

We are ๐Ÿ’ฏ a registered enterprise and have 3 working women behind it

Please follow these instructions below
Thanks

Only online modes of payment are available as listed below ๐Ÿ‘‡

Gpay- [protected] (Nayakapada)
PayTM- [protected]
PhonePe- [protected]
BHIM- [protected]@upi

Account number[protected]
Account holder name- Thangalavanya Vaiyapuri
Account type- current
IFSC Code - ICIC0007289

Card payments click here ๐Ÿ‘‡

https://pmny.in/dIWgPyHkau0x

After paying send a screenshot of it and pls fill out this address form ๐Ÿ‘‡ thanks in advance ๐Ÿ™

https://forms.gle/NaQ2en7VYfS6Q4CR7

*We normally wonโ€™t provide tracking due to heavy footfall *

*if you havenโ€™t received the product 25 days after ordering please contact us*
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Apr 26, 2021
Complaint marked as Resolved 
Company has refunded the amount and apologized for the same. Kindly withdraw the complaint. Thanks for your kind support.
 
1 Comment

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Hello we have refunded the amount to the concerned client and have sorted out the issue as soon as possible

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    Contact Information

    Thirumalpuram Thiruppalai, MDU, MADURAI -625014
    India
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