Ndxp — I have not availed loan but it is reflecting in my CIBIL report

HI Sir, I have not availed loan from NDXP but it is reflecting in my CIBIL score. due to which my CIBIL score got effected and not I am not eligible to avail to loan.

Loan Details:
NDXP
Personal Loan
UNI_720885
Individual

Sanctioned Amount
20, 000
Current Balance
20, 000
Cash Limit
-
Amount Overdue
30, 617
Rate of Interest
-
Repayment Tenure
24
EMI Amount
-
Payment Frequency
Monthly
Actual Payment Amount
-
Date Opened / Disbursed
23/01/2022
Date Closed
-
Date of Last Payment
24/11/2022
Date Reported And Certified
30/06/2023
Value of Collateral
-
Type of Collateral
No Collateral