[Resolved]  Nearbuy — Complaint

Address:Hyderabad, Andhra Pradesh, 500035
Website:Nearbuy

Hi this is regarding my account in nearbuy with user id [protected] I use to have credits in my account of rs1240 with expiry date of 1/04/2017 but suddenly when I see today it shows expired on 31/03/2016 . I have checked exp date clearly it was 2017 when I got the referal credits there was not mail intimation also when when u have changed the expiry date ple look into this and do needful thank u it clear cut fooling by nearbuy then why did they start reffer and we had referred to our Frd then only we got credits if so why they are fooling
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Apr 8, 2016
Complaint marked as Resolved 
They have credited back my money
Complaint comments 

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exactly, same with me
Hi Indhu Rty,

We have received your details and are working on your complaint. We will respond to you shortly.

Thanks
Team nearbuy
Hi Customer(Manas66),

Kindly share your registered mail id and contact number, so that we can escalate the issue.

Thanks
Team nearbuy
My Reg mail id of account near buy is [protected]@gmail.com
I cnt understand u have right to close credits after program ends then why did u started reffer program and why did u promoted that in web site and why did u ask to reffer when we have referred and got credit with exp date on 31/03/2017 u should Have intimated in ur app what we are cheating u so we are removing ur credits and will expire on 31/03 /2017 . I think that the groupon is international site but the nearbuy india is like Indian politician who change when ever they want I never had this type of childish mentally site which chance there polices day by day and cheat the public
Hi Indhu Rty

We have processed the refund of the credits at our end.We hope that your issue is now resolved
We have also shared a confirmation mail through ticket number 67535. We'd request you to check the same.

Thanks,
Team nearbuy
Hi Manas,

We wish to inform you that we have already shared an update via email with all the details on your escalation ticket ID 65660. Feel free to get in touch with us for any further assistance in future.

Thanks,
Team nearbuy
Hi Manas(Manas66),

Further, we request you to share your alternate number and a convenient time for call back so that we can assist you accordingly.


Thanks,
Team nearbuy
Hi Manas(manas66),

As informed earlier, we have already shared an update via email with all the details on your ticket ID 65660.We'd request you to check the same.

Thanks,
Team nearbuy

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