[Resolved]  Needsthesupermarket — Non delivery of goods and no refund

Address:122002
Website:www.needsthesupermarket.com

My order no is 6402 and the order was placed on 1.12.15 around 2 PM, and as per the website promised to delivery within 3 to 24 working hours. 1) Till now i have not got the products. 2) I have been calling the customer care number and got reply that the product is out of stock (But if review the list on the website it shows in stock), why the product status is shown In-stock when it is out of stock 3) Also have made more than 10 calls from 4.12.15 onwards and even asked for refund, on which the reply is that will call back in some time after discussion with senior, which never happens. 4) No proactive or on request steps taken to either deliver the product or to refund the money 5) I have order food products which was a needed and because of delay i had to face harassment and problems. 6) The site appears to be a fraud with no intention to delivery the product and money back.
Was this information helpful?
No (0)
Yes (1)
May 11, 2016
Complaint marked as Resolved 
I contacted the company later and then they issued the refund to me.
Needs The Supermarket customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Needs The Supermarket
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    3
    Pending
    0
    Resolved
    1
    Needs The Supermarket Phone
    +91 12 0419 8999
    Needs The Supermarket Address
    Plot No:- 11, Sector-5, Vaishali, Ghaziabad, Uttar Pradesh, India - 201010
    View all Needs The Supermarket contact information