[Resolved]  Neeta Tours And Travels — Miscommunication from Neeta travel service

Address:

Pune, Maharashtra

This is the worst service from Neeta travels I have ever seen from any Travel agency. I have called the customer care for information about If I am traveling at 1.30AM from Pune on 25th Dec. Should I book for 24th Dec or 25th Dec. Because It is clearly mentioned on site date should be the date of journey start time and the bus is supposed to start from Kolhapur on 24th Dec. Customer service has informed me to book for 24th Dec. I did the same. Now I got to inform that the Bus has already passed as ticket that I have booked is of 24th Dec 1.30AM not the 25th Dec 1.30AM. This is miscommunication from Neeta travels and they solely responsible for the same. I want the refund of all money (1500RS). The agency can check the recording of customer care service of 22nd Dec 11.47PM.