Neon Attack — A Neon Light

Address: # 3, Kaveri Enclave, Flat #G2, 3rd Cross, Ganesha Temple Road,
Website: www.neonattack.com

I had placed an order on 10th September 2024 with Neon Attack for a Light worth 12, 500/-. The Given delivery Date was 12-14 days but there was no update coming even after september. They had shared a tracking number and as per that the product came to bangalore but no delivery attempt was made and sent by to the manufacturer. I had raised this concern multiple times by writing to their customer care, whatsapp numbers and on insta message but no response after knowing the fact the order was not delivered to me.

I have attached the screenshot of the payment made but was unable to add the email chat as the format is not accepted.

Order ID - NA21079
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Jan 07, 2025
Updated by Kickciti
I had mentioned my Home address in Error instead of Neon Attack - Their address is - Ground Floor, 19-1-912/A/3, Bhavani Nagar, Bahadurpura, Hyderabad - 500064
Jan 13, 2025
Updated by Kickciti
The Neon Attack Logistics called and they said they will have the lights shipped via a 3rd party courier to have the issue resolved quickly. They called from a Neon attack register number - [protected]. They took my google location and had it delivered on Saturday - 11th Jan 2025. But the product does not have the Remote which controls the brightness which was supposed to be part of the package.
Jan 17, 2025
Updated by Kickciti
Brightness Controller is still not been sent nor there is any update from their Customer Care
 
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    # 3, Kaveri Enclave, Flat #G2, 3rd Cross, Ganesha Temple Road,
    India
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