[Resolved] Neon Broadband — Internet Connection

A

Ashwin Ambudkar

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

Hi All, Im Ashwin Ambudkar. I got Neon Broadband connection for 1 mbps 1.5 months back from this company. I have paid them six months advance payment. From past 15-20 days I have been getting speed of 0.08, 0.20 mbps speed. When I call up their officer Mr. Dhiraj, he always say he cannot come right now he is out. I have marked atleast 7 emails back to back to Mr.Chirag. But everything is vain. Now these people are not listening and don't even attend my calls. Please look into the matter and do the needful at the earliest. Regards, Ashwin [protected]

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Aug 14, 2020

Complaint marked as Resolved

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Arnold D'Souza

from Mumbai, Maharashtra

I too am one of the harried customers of this FRAUDULENT ISP. Since 15th of Feb till today, 28th of Feb 2014, there has been no Internet despite REPEATED CALLS to the CHEATS. My sis has her exams and we are paralysed without the internet. These frauds made me pay for 6 MONTHS of service upfront and despite meeting my end of the bargain they haven't even provided me a decent 1 month of continous service. They haven't even provided me with a receipt or bill of any sort. Ever since I have installed the service, I have regretted it because more than half the time there's no internet. I was forced to buy a dongle, because now there's no service for more than 15 days. NEON BROADBAND ARE THE BIGGEST CHEATS.

-Arnold D'Souza,
I C Colony, Borivali.

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