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New India Assurance Complaints & Reviews

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Updated: Mar 19, 2025
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New India Assurance reviews & complaints page 6

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W
wilson kumar
from Hamirpur, Himachal Pradesh
Nov 6, 2020
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Address: HAMIRPUR , HIMACHAL PRADESH

Dear sir,
I am wilson kumar, i want to deactivate my agent code of NEW INDIA ASSURANCE from IRDA portal. Agent code is AG00072339 and my pan no is BCRPK9448N. Because i got job at PNB METLIFE. I already submitted the code cancel request on 24.01.2020 I also enclosed my cancellation letter below but till the time code status reflected inforce in IRDA portal
Please do the needful as earliest. Its urgent.
Thanks and regards
Wilson kumar
Phn. No BCRPK9448N
branch HAMIRPUR
STATE HIMACHAL PRADESH
mob -[protected]
New India Assurance customer support has been notified about the posted complaint.
Nov 08, 2020
Updated by wilson kumar
Status still reflected as inforced in irda pan search data
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    J
    JAYANTI P SHAH
    Nov 6, 2020
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    Non receipt of my mother short settlement claim till date. I at least 20-25 times make reminder to my agent and he taken follow up with HEALTH INDIA TPA service provider, but till date we haven't received any reply or payment and not answering any reply in against of our various complants.
    New India Assurance customer support has been notified about the posted complaint.
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      K
      Kumar21apr
      Nov 2, 2020
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      I have submitted my claim two months ago but it was rejected with improper reason. I have called customer care but they put my call on-hold and taking it back. As per their instruction, submitted new claim as well.

      I have sent all original bills through courier service but they keep my claim in open status. I don't know whether they are trying all possible way to reject my claim as claim amount more than 2L. I never see such worst company/service who tries to neglect a valid claim request.

      I highly recommend others NOT to choose 'New India Assurance' to buy your medical insurance.
      New India Assurance customer support has been notified about the posted complaint.
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        M
        Oct 26, 2020
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        Address: DIVISIONAL OFFICE-FARIDABAD(312700)NH-5/R-2 BADHASHAH KHAN CHOWK FARIDABAD-121001 HARYANA

        Dear team,
        my name is madhu sudan sharma & my contact no.[protected].We have purchase a cattle insurance policy of my buffalo.Its cover note/policy no. Is 238751 and tag no. Is 160030/738694 on dated 21/04/2020. Unfortunately my buffalo was dead on dated 07/05/2020.Surveyor mr. Ram singh sharma was deputed in this case.I follow this matter last 6 month continue but my claim is not satellited .I am very irritate.Kindly solve my case urgently.
        New India Assurance customer support has been notified about the posted complaint.
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          S
          sp2121990
          from Mumbai, Maharashtra
          Oct 24, 2020
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          Address: Osmanabad

          Dear Sir/Madam,
          Kindly update for the our dead cow claim states of the policy no.[protected]
          the New India Insurance Company Osmanabad Branch Is Not any replay to our claim settle for last three months
          they have not claim settle for our dead cow please check the all details as per attached link

          https://mail.google.com/mail/u/0?ui=2&ik=[protected]e&attid=0.1&permmsgid=msg-a:...
          New India Assurance customer support has been notified about the posted complaint.
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            K
            Kavitha Thanigs
            Oct 21, 2020
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            Address: Nehru street Pondicherry

            I had given a request for removal of my license with New India Assurance company in Dec 2017 but till today the status is showing as active in irda portal kindly remove the license
            New India Assurance customer support has been notified about the posted complaint.
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              B
              Boruah Brothers Production
              from Powai, Maharashtra
              Oct 17, 2020
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              Hi,

              I have reneued my insurance policy on 19.05.2020 for my vehicle reg. no. AS04W9887. I have got my proposal number also. i.e. SR1981389.
              But I haven't got the policy copy yet.
              Kindly help.
              I need the policy copy urgently.
              My contact details:[protected]
              Email: [protected]@gmail.com
              Regards,
              Dhrubojyoti Boruah
              New India Assurance customer support has been notified about the posted complaint.
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                P
                Praveen0066
                Oct 12, 2020
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                Address: New Delhi NCR

                I filed a cashless claim and pre and post hospitalization charges, New India Assurance co Ltd. Their TPA, Raksha, and New India Assurance do not even reply to my emails leave aside reimbursement.
                My claim no. Is [protected].
                Policy #[protected]

                How can they do this after collecting premiums . I pay n don't get any service.

                Rgds

                Praveen Verma
                New Delhi 48.
                New India Assurance customer support has been notified about the posted complaint.
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                  B
                  Bishal Mazumdar
                  Oct 9, 2020
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                  Address: Bimal Auto Agency, Guwahati, Assam

                  Dear Sir,

                  Kindly inform you that this Surveyor RatulJit Deka belong from Guwahati, Assam is very rude surveyor, ill behaved and some time use slang languages. Such a lazy surveyor who does not collect the bill from the dealer and never submit his report on time.
                  I hereby request you to please take action against this surveyor.

                  Regards
                  Bishal Mazumdar
                  Bimal Auto Agency
                  Adabari, Guwahati, Assam
                  New India Assurance customer support has been notified about the posted complaint.
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                    S
                    Sanjay Kumar jayanti
                    Oct 5, 2020
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                    Address: 82-P, SECTOR - 46, GURGAON

                    Dear Sir/Madam,
                    I have sent my daughter hospitalization claim documents to your Faridabad office[protected], but till now I have not reimburse the claim amount. So I humble request you to please process my daughter's claim and reimburse the claim amount on an urgent basis and if you require any other information/clarification please let me know.
                    New India Assurance customer support has been notified about the posted complaint.
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                      R
                      Ram Bhagat Verma
                      Sep 29, 2020
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                      विषय - एजेंट एजेंसी और पैन नंबर कैंसिल किए जाने बारे में ।

                      महोदय,

                      निवेदन यह है कि मैं राम भगत द न्यू इंडिया एश्योरेंस फतेहाबाद (हरियाणा) जनरल इंश्योरेंस एजेंट हूँ जो कि मेरा एजेंसी नंबर NIAAG0012204 पैन कार्ड नंबर BGRPB2984A आधार नंबर[protected] जन्म तिथि[protected] है ।

                      मैं अन्य कंपनी में कार्य कर रहा हूं जिस कारण एजेंसी बंद करवाना चाहता हूं और पैन कार्ड नंबर कैंसिल करवाना चाहता हूं।

                      अतः आपसे अनुरोध है कि एजेंट एजेंसी और पैन नंबर कैंसिल करने की कृपा करें ।

                      आपकी अति कृपा होगी ।

                      धन्यवाद,

                      भवदीय

                      नाम - राम भगत

                      जिला - फतेहाबाद हरियाणा ।

                      मोबाइल नंबर[protected]
                      New India Assurance customer support has been notified about the posted complaint.
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                        G
                        geetu_lic
                        Sep 18, 2020
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                        Address: C-157 Kalpana Estate, Kallipashchim, Lucknow

                        Dear sir,
                        I have submitted my claim of rs.6721/- against my mediclaim expenses for admission from 19.08.2020 to 24.08.2020 in l. P. S. Institute of cardiology, kanpur.
                        01. My claim was settled only for rs.3721/-
                        02. My claim of rs. 3000/- for ambulance charges was declined by raksha tpa quoting reason "rs.3000/- proper pre-numbered receipt not attached of ambulance charges."
                        As the owner of ambulance have not any these type of receipt at the time of my payment made him at lucknow (My destination point/residence). I have used the ambulance for considering my health condition at that time.
                        I have to submit that my claim is genuine.
                        You are kindly requested to please pay me the difference of rs. 3000/-earliest & oblige.
                        Thanking you,

                        Yours faithfully

                        Rajender kumar khatri, (Sr no. 216705)
                        Asstt. Secretary (Marketing)
                        Lic of india, nczo, kanpur
                        Mail id r. [protected]@licindia.com / [protected]@gmail.com
                        New India Assurance customer support has been notified about the posted complaint.
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                          L
                          Lokesh Rajendran
                          Sep 15, 2020
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                          Hi team,

                          This is with regards to the new india assurance car insurance policy booking made on 6th sept 2020 via policy bazaar with reference to booking id:[protected]. I paid rs.13294 via hsbc credit card and was informed to complete video inspection immediately. But the inspection was rejected on 07th sept 2020 at insurer's end stating some reasons and i informed policy bazaar team to proceed with cancellation of the booking and initiate the refund. But its been a week, the refund has not been initiated either by policy bazaar team or new india insurance team. No one is ready to give any acknowledgment towards the initiation of the refund and they keep delaying the processing of the refund amount.

                          Whenever i call the policy bazaar customer care, they just say that i will be getting the refund within 7 business days and till today which is 15th sept, the refund has not been initiated.
                          For your reference, i have attached the refund status image from policy bazaar customer login portal.

                          Please help me get the refund amount asap.

                          Thanks & regards,
                          Lokesh
                          New India Assurance customer support has been notified about the posted complaint.
                          Refund amount received on 16th September 2020. Thanks New India Assurance Customer support for quicker around.
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                            P
                            Prince Dangi
                            Sep 15, 2020
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                            As i purchased new india assurance bumper to bumper insurance for my car
                            Now i need to take a claim but no one dealer will doing it very worst service of new india assurancedidn't pick up my single call very disappointing if dont give service to customers so please close the company and don't steal money of common man.

                            Regards,
                            Prince
                            [protected]
                            New India Assurance customer support has been notified about the posted complaint.
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                              R
                              rahullingawar
                              Sep 14, 2020
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                              Address: MDINDIA HEALTH INSURANCE TPA PRIVATE LIMITED's Corporate Identification Number (CIN) is U72900PN2000PTC015558. You can contact them by sending an email to [email protected] or visit them at their registered address S.NO 46/1, E-SPACE, A2 BUILDING

                              Dear

                              I am r. D. Lingawar is an employee of maharashtra govt and i have taken out insurance from md india health insurance under new india assurance company i was admitted into seth nandlal dhoot hospital in aurangabad for covid 19 treatment in the month of june. The details are mentioned below.

                              My total hospital bill is 2, 00, 422 / - and i have given all the related documents to the insurance company and accordingly the insurance company has sanctioned me only 1, 05, 016 / - and deducted my 95, 406 / - which is rs. This is wrong and i don't agree with it at all and this is a big injustice to me because if this is going to happen by taking out insurance then what is the use of taking out health insurance and also at the age of 65 this is a huge amount for me because it is my retirement provision and it is very important for me.

                              I have all related documents if required some documents attached

                              Name : ravindra dattatray lingawar

                              Mdi id : mdi5-[protected]

                              Sevaarth id : ppo[protected]

                              Policy id : 142300/34/18/04/00000038

                              Claim no: mdi5714762

                              Insurance company claim no: tp[protected]

                              Hospitalization period: 19 june 2020 to 29 june 2020

                              Claim type: non cashless

                              Sum insured 5, 00, 000/-

                              Request for claim reimbursement amount - 2, 00, 422/-

                              Received claim amount 1, 05, 016/-

                              Humble request to you please look into this on top priority and take necessary action

                              Kindly do needful

                              Also i would like to inform you that none of the employees in md india are giving proper response and do not receive calls also so the customer does not know exactly what to do and does not know where to go so the customer has to suffer a lot and it is unnecessary too much late to get the claim. Below are the staff numbers of md india whom we contacted from time to time

                              Rohit sir [protected]-nagpur office
                              Prashant sir [protected] - nagpur office
                              Thakre sir [protected]-nagpur office

                              Izaz sir [protected] mumbai office

                              Mumbai office [protected]

                              Pranali madam [protected]

                              Pune office receptio staff so rude[protected]

                              Email -

                              [protected]@mdindia.com

                              [protected]@mdindia.com

                              [protected]@mdindia.com

                              [protected]@mdindia.com

                              [protected]@mdindia.com

                              Thanks and regards

                              R. D. Lingawar
                              [protected]
                              Aurangabad-mh
                              431003
                              New India Assurance customer support has been notified about the posted complaint.
                              Oct 05, 2020
                              Updated by rahullingawar
                              DEAR

                              MY COMPLAINT IS NOT RESOLVE NOW
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                                H
                                harpal@1972
                                Aug 21, 2020
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                                Address: Special Economic Zone Falta,SOUTH 24 PARGANAS, WEST BENGAL

                                Standard fire and special perils policy[protected]
                                Since claim has been filed long back, we are still not aware of the settlement being processed after repeated query. Now we are under acute financial crisis due to damage by cyclone and as well as on going pandemic covid 19. Pl provide feedback at the earliest.
                                New India Assurance customer support has been notified about the posted complaint.
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                                  N
                                  Naradprasad Prajapati
                                  from Aurangabad, Maharashtra
                                  Aug 12, 2020
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                                  Claim amount not received plz help
                                  Claim documents submitted but any sms or call not come the claim should reject or what problem the company should inform to me so plz help us
                                  Policy no: 160100/34/19/04/00000003
                                  Mdi5-[protected]
                                  Claim no. 5582643
                                  Claim amount - 41242 rs
                                  [protected]
                                  New India Assurance customer support has been notified about the posted complaint.
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                                    pjmahajan52
                                    Jul 21, 2020
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                                    Address: 205 A Morar Ashish, opp Nitin co.,EE highway Thane West

                                    I have paid covid-19 test charges rs 3000/- report, bills, receipt send. The expenses are pre hospitlise exp. Also i have paid rs 3500/- for ambulance expenses, which is post hospitlise expenses. But both the charges i have not received, many times i have given reminder, but there is no reply from them. At least tell me why it is dedicated. I have already made comments but no reply. Complaint no 130977 dt 16/07/2020. Kindly pay the deducted amount.
                                    New India Assurance customer support has been notified about the posted complaint.
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                                      H
                                      hareesh1047
                                      Jul 18, 2020
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                                      Please transfer the policy from ramees p. K to hareesh govindan c. P.
                                      Policy no.[protected].
                                      Policy certificate and vehicle rc attached.
                                      New India Assurance customer support has been notified about the posted complaint.
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                                        SanjayKumar1020
                                        Jul 3, 2020
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                                        Address: DO 122200, New India Centre, 1st Floor, 17-A Cooperage Road, Mumbai

                                        I have zero depth insurance for my car (Hr81a8243), i got an accident on 8th may 20 due to some unavoidable instance in which my car got drifted on road and hit the divider from front and after rotating from rear, picture attached for your quick reference, which cause following damages-
                                        1.co driver side bumper 2.co driver side fog lamp assembly. 3.co driver side suspension system. 4.co driver side wheel assembly co driver side rear & front alloy wheel 5.co driver side tail light assembly. 6. Driver side tail light

                                        Following is not passed by surveyor
                                        1.) rear bumper repairing or replacement. 2.) from tail light assembly on part passed, both was broken. 3.) tail light driver side not passed. 4.) crane charges 1500 passed against of inr 4000. 5.) co driver side both alloy not repaired or replace.

                                        I have not taken back photo of car, only side pic have taken at the time of accident. If i know they will react like that i defiantly take pic of back side also. They will not pass any claim if i don't have any photo. I am very surprise while discussed with surveyor, he is saying with photo i will not pass any claim.
                                        New India Assurance customer support has been notified about the posted complaint.
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