Dear Sir
I had purchase my first CAR after lot of discussion with my friends & family then finally decided to purchase your company CAR (Baleno – Delta model) in April 2017.
I not assumed that will face lot of problem for purchase of Maruti Car from day first. Initially when booked the CAR, company executive made feck commitment then I had a complaint to showroom manager then he had not taken any action on my complaint.
After that on first service, we had complaint to service in charge about car service. In second year got accident and left side both gate damaged of CAR then taken insurance claim and your service team had replaced the both gate in 2019.
In 2020 CAR steering got hard at the time of drive then your service team had change the internal part of steering as we had taken extra warrenty at the time of purchase. (Only in third year CAR steering parts got out of service while my CAR not had run above 25000 km.)
Rather then I am continually facing problem in back gear of CAR since purchase. Every time when given CAR for service then complaint of this, but not resolved the problem till now. Your service team got repaired only for short time.
Big complaint to your company, which I am facing. When had accident and replace the both gate of left side in April 2019. Faced the not believable things CAR colour has started fade of left side, which was replaced and now looking rusting on CAR, thats not beliveable.
I am complaining due not happy to Maruti Nexa CAR and, one of my friend was taken feedback me to purchase the same CAR then I not given suggestion to him for purchase of Maruti CAR.
Regards
Ashish Singhal
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