NEXA Complaints & Reviews

Dear Maruti team,
I am frustrated, I am not going to recommend Maruti vehicles to my friends & relatives.
I had a bitter experience, mental turmoil, safety jeopardized, Even I am planning to go to Consumer Court next for compensation.
My name is Mohan Chandrasekaran (PH:[protected], Bought S-cross 1.3 Alpha top-end in December 2015 (From Sree Saradhambal Autos). Vehicle Registration number TN 37 CM 9100. Till today, have...

I would like to register a complaint against Maruti NEXA located in Kerala - Thiruvalla Branch, Pathanamthitta District, regarding their unethical and unprofessional practices and failure to refund my balance payable amount from the downpayment i have made towards the purchase of Grand Vitara Smart Hybrid Alpha 1.5L 5MT Petrol.

I booked my vehicle with Maruti NEXA in March 2024 and paid an initial down payment of INR***, ***.However,...

I would like to register a complaint against Maruti NEXA regarding their unethical practices and failure to provide a refund for my booking. I booked a vehicle with Maruti NEXA in January and made an initial payment of INR **, ***. However, due to changed circumstances, I requested a cancellation of my booking.

Since then, I have been attempting to contact Maruti NEXA via phone and email to initiate the cancellation process...

Hi Team,

This is to bring to your notice that I have booked Grand Vitara - Sigma variant (White color) on 29th October 2022 at Fair deal, Nexa Akshardham Metro station, Mayur Vihar showroom, Delhi with a maximum waiting/delivery period of 28 weeks.
However, I have not received any communication from the showroom with regard to my delivery and when I have contacted the brand/showroom for the update I have been told that...

I purchased a Grand Vitara Sigma from Auric Nexa Jaipur main office Auric Bikaner I exchanged my old vehicle with Grand Vitara before registration of new Car they offered me 1.90 lac for my car but after billing that said very rudely that we offered only 1.80 lac only since I have registered my old vehicle so I don't have any options beside this
Beside this they did not provide any bill of accessories and deduct my amount as their...

Dear sir/mam,

I am glad to be a customer of maruti as well as suzuki from about 11 months as of now. But I am highly disappointed from the services you gave me after sales. It just broke me heavily and I start giving reference to my friends to purchase any vehicle but not of suzuki. I purchased pearl white BALENO last year on August 2021 with Chassis no. MBHEWB22SMG742115 Engine No. K12MP 4238895 From standard Motocorp Private...

I want to cancell booking...

I gave my baleno car for body shop work as there was dent other than that the car had no complaint...my car was given on 20th of sep 2021 and they took the car and after a day I get a call saying there are few parts needs to changed in the càr and the cost is 12k I agreed to pay, then after an hour I get a call saying there are too many things inside car which needs to be replaced and he says it's 40k, I was shocked and felt it's expensive...

I have a baleni delta variant. In last few days the steering was so hard to drive. It should be serviced/ replaced. Bought from siva maruthi madurai. Unable to contact the service team. TN57BX8337...

Date: 20th November 2020
To: Nexa Service (India)
Attn: Mr.Raman Sharma
From: Ricky Ahluwalia

cc copy:
• Nexa Showroom Patiala
• Nexa/Suzuki Complaints

Re: Request For Service & Body Repair (as inquired 2 months ago)

Dear Mr.Raman Sharma,
Kind greetings. I have sent you a letter/message apprx 2 months ago to request for Body Repair for my vehicle...

I'm Dr. sherun. I have made a booking for xl6 this year january through thalasserry nexa showroom. And they also informed me that booking charges will get repaid if i cancel my booking also. Due to thia pandemic situation, i had to cancel my booking. Now its almost 10months, still showroom peoples are not even properly replying for my messages. Kindly do the needful.....

Dear Sir,

I have placed the order for Maruthi Ignis Zeta AMT (Petrol) Car on[protected] thro NEXA dealer M/S Aadhi Cars P Ltd., 1141 Mettuapalayam Road, Old Muthu Theater Premises, Coimbatore-641 043, As all the negotiations have been done by the undersigned with Mr.K.Paul Vivek Raj, Sr.Relationship Manager, Mr.M.Dinesh Kumar, Relationship Manager at my office situated at 16B, NGR Street, P.N.Palayam, Coimbatore-641 037 and...

Dear sir /Madam
My self Suraj N Panzade .i have book baleno 1.2 delta G.Gry car in 20/10/2016.But up till now car not hand over, they allotted car in 28/02/2017.and say 6 to 7 day car come and you pay full amount of car .other wise your car not dispatch .i pay money full amount 7, 24356/- .
now they say your car not dispatch uptill on date 4/03/2017 due to production stop and car come in Gujarat plant .may be dispatch 6/03/2017...

I am writing to express my dissatisfaction with the service provided by your workshop regarding the maintenance of my car, bearing registration number TN 11AB 5627.

Despite my repeated requests over the past five months, I have yet to receive the ordered AC grill. Additionally, there is a persistent issue with a noise resembling a mile jerk when the car exceeds 30 km/h. Despite leaving the car at your workshop for the past two days, the problem remains unresolved.

Furthermore, I am deeply concerned about the malfunctioning of the car security system every time it is returned from your workshop. This recurring issue is highly inconvenient and raises questions about the quality of service provided.

I urge you to take immediate action to address these concerns and provide a satisfactory resolution. I expect prompt attention to this matter to ensure the proper functioning and safety of my vehicle in the future.

Hi

Not even 1 year Of purchase wheel & trye got damage
quality is worst provide by company

only i have drive 5000 km and wheels and trye got damage

service team is telling that there is warranty for replacement

pls help me to get replacement

Regards
imran
[protected]

Hi,
I have bought new Baleno car 2-3 months back and ran only 2k km approx, but suddenly one night while coming back from office one of the front tyres got torn, there were nothing hit by the tyre, nor any pointed objects inserted to it. Raised complaint also but no one is listening. Kindly resolve.

Last month I have purchase new car IGNIS ZITA. But few days later its accident occurs.
From workshop its damage parts get exchange . But we won't get insurance money back. We have paid 17k rupee at workshop. After 15+ days we don't get insurance money back. They said first you have to pay given amount. Then after some inquiry you will get your payment. But I don't get. Please do help

सर मेरी भाभी ने अपने नाम से 20 jan 2023 को मारुति नेक्सा DD motors पंजाबी बाग़ से मारुति ग्रैंड vitara का sigma base model बुक किया था l जो अब 6 महीने बाद कार डीलर सेल्स पर्सन अखिल जी जो हमे कार दिलवायेंगे उनसे बात हुई तो उन्होंने बताया कि आपकी कार आ गई है जो अभी गोदाम में खड़ी है l तो मैंने ख़ुद कार में क्या क्या लगेगा और किस प्राइस में लगेगा या क्या लेना ज़रूरी है और क्या लेना ज़रूरी नहीं है इन सबके प्राइस जानने के लिए DD motors के ही 2 sales person अखिल जी और अविनाश जी से price list ( कोटेशन ) माँगी थी l जो दोनों ने मुझे प्रिंटेड प्राइस लिस्ट भेज दी थी l सर दोनों की प्राइस लिस्ट के अनुसार टोटल कार प्राइस में 7000 से 8000 रूपीस का अंतर आ रहा था जिसको देखकर मैं काफ़ी हैरान था l सर यह तो करप्शन हुआ, जो कार डीलर सिर्फ़ अपने लालच के लिए मारुति नेक्सा जैसे इतनी जानी मानी बड़ी कंपनी को बदनाम कर रहे है l सर कार शोरूम के दोनों सेल्स पर्सन ने हमको अलग अलग प्राइस दिखा कर हमसे ज़्यादा से ज़्यादा रूपीस लेने की कोशिश की पर जब मैं नहीं माना तो फिर बात घूमने लगे l सर मैं दोनों की प्राइस लिस्ट में साथ में लगा रहा हूँ, आप इन दोनों को एक से चेक करे क्योकि इससे तो मारुति कंपनी का नाम ख़राब हो रहा है l और सर इसकी जानकारी दी जाये कि मारुति कंपनी ने कोई ऑर्डर निकल रखा है कि कार लेते समय जो प्राइस लिस्ट में जो जो चीज़ जिस जिस प्राइस में लिखी होती है क्या वह सब चीज़ लेना अनिवार्य होता है l अगर ऐसा कोई ऑर्डर मारुति कंपनी की तरफ़ से है तो प्लीज़ वो ऑर्डर मुझे भी प्रोवाइड कराया जाये l और इस पूरे मामले को मारुति कंपनी ख़ुद संज्ञान में लेकर इस पर कार्यवाही करे l

We are vist nexa maruthi suzuki showroom with family bangalore, near iskon temple, karnataka
here the staff was not responding correctly and rude behavior and aruguing and and doing fake promise’s for delivery we are waiting from morning 9:30 am --now the time was 4:00pm
still the car was not delivery and asking for staff for delivery updates tryst will say some irregular time which they won’t do we are striving from morning without food this was the worst experience i was getting here i was wasted full day and spoiled happy mood of taking delivery
now you loos costumer from our side we are planning to take a ciaz to my brother now i can suggest him to don’t purchase from this showroom

My car Baleno is in belgavi at shantesha nexa service center belgavi since 12th May 2023. Veeresh Hoskari quality manager & Altaf Huzefa TSM from bengavi handling it
After calling repeatedly Veeresh told me that ur car engine is seized and its in warranty period (till 25th may 2026)so it will get replaced. Veersh contacted Altaf Huzefa TSM from belgavi and then he told me that u wait and it will taken to higher authority & will take time
So i waited till 4th june 2023 after that Veeresh gave me Mr. Altaf Huzefa, TSM begavi phone no and asked me to call him directly for why he is delaying forgiving approval.
I called Mr.Altaf - he ignored and avoided my calls for
first few days . and then he called me on wednesday 7th june and told verbally that it isapproved.
Then next morning i called veeresh for same he told that there is no such letter for approval
I again called Altaf, he told that from higher authority there is query on 31/10/2022 there was issue concerning SEGAL autoriders PVT. LTD that they changed Therostat and asked you to pay though ur car was in warranty period.
He gave me Pune TSM Mr. Milind phone no asked me to call him
I called him he told me that it is not there fault as car after repair car running was 5000km from date of repair 31st oct 2022 to till date
So again i waited 8 june. Today 9th june Mr. Altaf called me told that u have to pay rs 1 lakh 5 thousand and your approval is rejected so he gave me above SEGAL autoriders PVT. LTD that they changed Therostat and asked you to pay though ur car was in warranty period. so rejected.
So if they are faulty why i should pay?
All this system is torturing me a lot.plz look in this matter.
Why it is rejected? I purchased from Maruti Suzuki one and a half years ago- Details Year of manufacture 2021, Registration no. MH-12TK4159, Engine classic no. K12MP 4205038-MBHEWB22SMD679651