Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
NEXA
Maruti Suzuki India Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
338
COMPLAINTS
ADVERTISEMENT

NEXA Customer Care

FacebookYoutube
Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
6
down
1

Phone:
Phone:
+91 11 4678 1000  [Press and Media]
up
3
down
2

Additional info

Mr. Mahendra Singh
Data Protection Officer and Chief Information Security Officer


Submit a Complaint
Customer satisfaction rating
2%
Complaints
338
Pending
0
Resolved
7
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

NEXA Complaints & Reviews

Sort by:
Dtc lighting continously showing in meter and cruise control is not working properly and average is not good/ not good...
Helpful

Hello, / / For corporate discount mr arun popular nexa agreed rs 4000 with marriage certificate is ok . After full payment yesterday he said that compnay rejected, and informed just today at the time of billing. This is a cheat and we will forget about rs 4000 but never support to contact or recommand our friends and relatives to any of your products . I already informed mr arun to deduct rs 4000 from accessoreies, Thank you./ / Booking number SOB20001730

Complaint Status


[Mar 26, 2021] NEXA customer support has been notified about the posted complaint.
Complaint comments
Helpful

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Dear Nexa / Maruti Suzuki,

    This is to bring to your notice that I am facing unexpected problems in repairing...
    Helpful
    Details pertaining to car booking

    Ciaz (MT - P) Alpha - MM Grey
    Customer Name: Kaloo Chitralekha Kaloobr...
    Helpful

    I have purchased a Nexa Ignis Delta Numbering WB-08F-0248 from Jyote Motors, Sector-V, Salt Lake, Kolkata in the month of July, 2018 in exchange of my old Maruti Alto LXI car numbering WB-06-8256. On 23rd February, 2021 evening I received a call that my old card met with an accident in Kolkata. I am surprised to know that the Jyote Motors has not transferred the car in the new owners name. All papers related to the exchange of my old vehicle is with me. I personally visited Jyote Motors on 24th February, 2021 and they have assured me that they will do the necessary in this regard but till date nothing has happed. So, I request you to kindly do the needful in this regard urgently otherwise I will be bound to take other necessary measures.

    Complaint Status


    [Mar 01, 2021] NEXA customer support has been notified about the posted complaint.
    Complaint comments
    Helpful

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code

      I booked a car Nexa ignis in the starting of month (February).They have taken our token money also but the delivery of the car is still not done.
      What kind of service is this how many days i have to wait for a car. i need to cancel my booking and will let all my friends know about ur service in alwar.
      Address of the dealer :-Plot No 19, Manhar Villa, Vijay Mandir Road Opposite Cross Point Mall, Jail Cir, Alwar, Rajasthan 301001

      Complaint Status


      [Feb 26, 2021] NEXA customer support has been notified about the posted complaint.
      Complaint comments
      Helpful

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        I have purchased nexa xl6 on 25.12.2020 beekay auto pvt ltd. Asansol in west bengal with temporary registration certificate...
        Helpful

        Sir maine baleno car li hai top model uska stairing fas rha hai 1sec k liye plz help kariye JH10BG5270

        Complaint Status


        [Feb 23, 2021] NEXA customer support has been notified about the posted complaint.
        Complaint comments
        Helpful

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Dear customer care service
          I m Roshni Devi from Distt Rohtak my contact no.[protected]
          My car registration...
          Helpful
          Dear Sir/Madam

          This is unacceptable from Varun Nexa booked car on 18th Jan and dates keep on postponed already...
          Helpful

          I was booked xl6 on 30/12/2020 but I don't get the delivery. In the showroom they are not responsible properly

          Complaint Status


          [Feb 16, 2021] NEXA customer support has been notified about the posted complaint.
          Complaint comments
          Helpful

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            I was given false promises in connection to the Baleno Delta manual car by Abinash Mishra and the way he behaved grumpily...
            Helpful
            Dear Sir,
            Today i.e. 10th Feb 2021 visited the repair and service center Nankum, Ranchi. for accidental claim of my...
            Helpful+2

            Dear sir,
            I am Radhoosh be a part of nexa, I given my Baleno car for repairing on 29th Dec 2020 in Indus motors, makootam, thalassery, Kannur and it Vs get back to me on 4th Jan 2020 after completion of service .
            But it Vs very worsty service has made on painting, fixing & also made some other scratches also .After this I informed those superviser & given my car to rectify these complaints .But still its not perfect one & they are not doing scratches what they made from his garage .
            Also I am.attaching photos of those defects.
            kindly look into the matter & do the needful

            Thanks & Regards
            Radhoosh o v
            [protected]
            [protected]

            Complaint Status


            [Jan 12, 2021] NEXA customer support has been notified about the posted complaint.
            Complaint comments
            Helpful

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code

              Beleno good car but no mileage 15km / L if traveling long distances

              Complaint Status


              [Dec 31, 2020] NEXA customer support has been notified about the posted complaint.
              Complaint comments
              Helpful

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code

                Fastag sticker for baleno tn09cv2072 took delivery on 15th july 2020 since been not provided

                Complaint Status


                [Dec 25, 2020] NEXA customer support has been notified about the posted complaint.
                Complaint comments
                Helpful

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Dear sir,
                  I have purchased a Maruti Ignis AMT Zeta Petrol from above mentioned dealer on 19 Oct, 2020. It is strictly...
                  Helpful

                  I purchased a baleno car from you.A whining noise coming from the gear box.We contacted service center and as per their study gear box bearing gone. It has completed only 30000 Km till now.How this type of complaints will come within this small time.I am very disappointed and shocked from what happened and I find the situation very irritating. New cars simply don't do that.

                  Awating your reply and action.

                  Complaint Status


                  [Dec 10, 2020] NEXA customer support has been notified about the posted complaint.
                  Complaint comments
                  Helpful

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    ADVERTISEMENT