Nexa — Breach of trust

Address:

180007

Respected Sir,

With all due respects and regards i want to say that i have booked two maruti baleno cars before few months, one granite gray with the name zaheer ahmed khan and another autumn orange with the name asif anjum wani .At the time of booking they promised me that they will deliver both the cars simultaneously for sure .
Before few days somebody from nexa call me on mobile and said with in few days your one car with autumn orange color is arriving, he asked me to get your formalities ready in the mean time, i recalled him about the promise of delivering both the cars simultaneously, he said that we will see what we can do, then they didn't called me up again . After 10 days i made a call to Mrs Payal an employee at nexa jamkash jammu and enquired about my car, first she dodged me for few days and today she is saying that your car has been delivered to someone else because u didn't come to get your car, i want to know sir, if they didn't informed me about the arrival of my car how can i go to get my car . two people have talked to me till now from nexa, very sadly i have to say that their behavior was very rude and disappointing .
sir, they have broken the promise of delivering both the cars at one time, they behaved very rudely and the very disappointing part is that they have sold my car to someone else with out even informing me . sir, i want to that at what policies the company is working and what kind of customer service your employees are providing by extending an insulting behavior . sir i want an immediate action from your side in this regard to provide justice, otherwise i am helpless to move for a legal assistance .

Thanks and regards
Asif Anjum Wani
4/14 haiderpura
janipur jammu
[protected]