| Address: | Jaipur, Rajasthan, 302017 | | Website: | www.nexaexperience.com |
Such a bed experience before purchasing a car @ prem motors, malviya nagar, jaipur.
I have already sent a complaint mail on 1st june'17 than same day nexa employee came to my office and again do wrongly promises & commitment for just close my complaints. Nexa employee request to me for send a status received and query resolved mail. After that no response from nexa and sales person not pick my call. Worst customer service experience with nexa. Still i am waitng and nobody can give me status of my car.
I dont know how long i will have to wait but this was a very disappointing experience and made me regret on my decision of booking a vehicle with them.
Regards
Ashish sharma
+91-[protected]
— forwarded message —
From: ashish sharma
Date: thu, jun 1, 2017 at 10:46 am
Subject: required support - complaint from nexa
To: [protected]@nexaexperience.com, [protected]@maruti.co.in
Cc: ashish. [protected]@gmail.com
Hi,
My self-ashish sharma, i have booked baleno delto petrol in granite grey colour from 21st feb ’17 from prem moters, malviya nagar, jaipur. On booking time as discussed with mr. Hemant sharma & mr. Ashish is ready for car delivery on my birthday on date 11th june’17. Now still i have not any confirmation for car delivery on my birthday from any nexa employee. This is my first car and i have booked after commitment delivery on 11th june but now not getting any response from sales manager. I am very frustrated from nexa on their false commitment. I am regularly follow up with mr hemant from last 1 month but still not getting any status of my booking.
Maruti should have some online status checking mechanism so that potential customers are not kept the dark. It is very much regretted and i am very much disappointed with the services / communication from nexa.
Your kind intervention in the matter will be solicited.
Regards
Ashish sharma
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