| Address: | Palam Gurgaon road,Gurgaon 122015 (HARYANA ) |
Sir/Madam
This is inform that I have purchased Maruti Baleno petrol car with chassis no.MA3EWB22SLK686282
Month/Year of Manufacture 10/2020
On my repeated request First
Service as req. by you was done on 24.11.2020
Then that time I was informed 2nd service will be due after three months as I again did not receive any call for service
I enquired about this
After repeated calls this time I was informed that as service
center for NEXA Maruti cars is being separated from previous service (Old service center for all models of Maruti Suzuki ) it will take some time then we will inform you for service
But I waited for long time no body informed
This kind of irregularity in not expected from your company
I am Regular customer bought many Models of cars from your company. My last car was Ritz
Earlier I Have not faced such type of issues
Also I am having cars
Honda City, & one from Hundai
I have not experienced such issues with any company
But very sorry to say that I am not happy with such behaviour
Later on I will be blamed that I did not go for timely service which is not my fault
Now very bad time of corona is going on in India I can not move out of house during this period for service
Kindly informed NEXA service center about all this & instruct them to inform & do service of car when it is safe in India
We are now facing very bad time
In India
I WILL BE WAITING FOR YOUR REPLY
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