Nexa — Maruti suzuki baleno alpha model ray blue

Pratik Najare

from Noida, Uttar Pradesh

Address:	Mumbai City, Maharashtra, 400053
Website:	www.nexaandheriwest.com

I booked car on 2nd November, 2015 at Navneet Motors Nexa Andheri West. Initially the Relationship Manager Nakul Khuman said the car will be delivered in 4 - 6 weeks. Then when i contacted Nakul on 2nd December, 2015 he said none of the Ray Blue cars have been delivered to any customers and hence it will take some time. When i asked for Regional Managers number he shared the store managers number named Mr. Amit. Amit said the same thing and asked me to either choose between white or silver and assured me that Ray Blue will be delivered by the December month end. Now when i contacted yesterday Nakul siad there is a price hike of 20 thousand from January and instead of ending the conversation in proper way he disconnected the call. When today i asked for timeline of both Ray Blue and Silver in mail he replied through mail that the waiting period for my booking is increased from 6 -8 weeks to 16 - 18 weeks and if i changed my mind for Silver he would provide it earliest. This is really neither professional nor ethical behaviour.

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Dec 24, 2015

Updated by Pratik Najare I booked car on 2nd November, 2015 at Navneet Motors Nexa Andheri West in first week when car was launched. Initially the Relationship Manager Nakul Khuman said the car will be delivered in 4 - 6 weeks. Then when i contacted Nakul on 2nd December, 2015 he said none of the Ray Blue cars have been delivered to any customers and hence it will take some time i should choose white or silver. When i asked for Regional Managers number he shared the store managers number named Mr. Amit through email. Amit said the same thing and asked me to either choose between white or silver and assured me that Ray Blue will be delivered by the December month end. Now when i contacted yesterday Nakul said there is a price hike of 20 thousand from January and instead of ending the conversation in proper way he disconnected the call. When today i asked for timeline of both Ray Blue and Silver in mail he replied through mail that the waiting period for my booking is increased from 6 -8 weeks to 16 - 18 weeks and if i changed my mind for Silver he would provide it earliest. This is really neither professional nor ethical behaviour.